Counselor Question:  I listed my practice on the TherapistUnlimited.com several years ago. Now the listing is out of date and I want to change or delete the listing.  But I can't get TherapistUnlimited.com to do anything.  I have emailed TherapistUnlimited.com numerous times; however, TherapistUnlimited.com has not responded to any of my requests.  Is there somewhere that I could mail a letter to the webmaster of TherapistUnlimited.com, or call customer service on the telephone?

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[Webmaster response]  When I first received this inquiry, I visited the TherapistUnlimited.com online,  found their listed email address and sent them an email requesting information as to whether they were still in operation. 

I have not yet received a response or acknowledgement from TherapistUnlimited.com.  Perhaps they just have an extreme backlog of emails to deal with and we will hear back from them sooner or later. 

In the meantime, I have visited the TherapistUnlimited.com website and clicked around to look at various pages and looked for other ways to reach them.  I was unable to find a Customer Service Department contact for TherapistUnlimited.com.  I could not find a telephone listing or FAX number for for TherapistUnlimited.com.

Their "Advertising with Therapist Unlimited" page had a link to a pdf file titled "View our Media Kit." This leads to a form titled "TherapistUnlimited.com Advertising Agreement" that a potential advertiser could print out and mail in; however, there was no listed address to mail it to.

There is an automated form for organizations to use to list themselves and a submit button, but no way to know whether it works.  As part of my investigation, I went so far as to actually list CounselingSeattle.com as an organization and went  through the automated charge process to pay to have CounselingSeattle.com listed. 

Now I will need to wait and check it out to see whether the automated process will put the application through.  Perhaps this will give me a way to locate someone at TherapistUnlimited.com who is alive and breathing.

At this point, it appears that TherapistUnlimited.com, exists to make money by displaying Google ads and other advertising for the viewers to click on.  Listing individuals or organizations appears to be just a way to get viewers for look at the TherapistUnlimited.com search page results and display  the TherapistUnlimited.com Google ads for products and services.

If I am ever able to obtain a working email address, telephone number, or mailing address for TherapistUnlimited.com, I will post the information here.

Best wishes,

Floyd Else, MA, LMHC, NCC
Webmaster

 

           

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