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Answers to Consumer Questions

Question:  What is the difference between a registered counselor, a certified counselor, an associate counselor and a licensed counselor? 



In Washington State, anyone who practices as a counselor must be certified or licensed by the state.  The former category "Registered Counselor" was abolished July 1, 2010.  Persons wishing to do counseling for a fee must be certified or licensed in one of the recognized categories.

Brief History of the Registered Counselor Category: 

Back in the "dark ages" before 1992, counselors were unregulated by the state.  Fortunately, many counselors belonged to professional associations which at least provided some basic codes of ethics for participating counselors. 

The process of achieving licensure for counselors in Washington State was a several-step process.  The first major breakthrough occurred when the state set up a process and began to issue permits to be a: 1. Certified Mental Health Counselor, 2. Certified Marriage and Family Therapist, and 3. Certified Social Worker.  

The basic idea of creating a category "Registered Counselors" was a good as a temporary measure--intended to "grandfather in" those counselors who had been practicing for some time so as not to cut off their livelihood and yet bring them under state regulation.  Unfortunately, the Registered Counselor category remained open for years--until July 1, 2010, when it was abolished. 

Applicants registered for a small fee with no educational or experience requirements other than completing an HIV/AIDS course, and become a "registered counselor."  Registering with the state enabled the registered individual able to provide counseling for a fee, subject to review and disciplinary action by the state including loss of registered status.  The existence of the Registered Counselor category essentially removed any financial incentive for additional education or training.  The number of Registered Counselors increased until there were over 17,000 Registered Counselors in Washington. 

Then in 2006, Registered Counselors came under fire in the media.  According to the   the Seattle Times series "License to Harm: The unchecked problem of sexual misconduct by health-care professionals," by Julia Sommerfeld and Michael J. Berens, the Registered Counselor category had become the biggest source of complaints of sexually inappropriate behavior with clients.  (To the contrary, an examination of the data in the series shows on a basis of rate offenders per thousand, Chiropractors were disciplined 1.5 times more often for sexually abusing and exploiting their clients.)

The Registered counselor category included a vast variety of counselors with qualifications that varied in the extreme--from the person with no degree and no professional counseling training and possibly no experience, to the person with a bachelors degree in some sort of mental health area and years of counseling experience but unwilling or unable to expend the additional time and money to meet requirement for licensing, to the highly qualified mental health counselor with an appropriate Masters Degree working as a professional counselor under supervision to obtain the supervised hours of experience to become certified.

During 2000, the licensure law finally passed and the certified categories became licensing categories: 1. Licensed Mental Health Counselor (LMHC), 2. Licensed Marriage and Family Therapist (LMFT), and 3. a Licensed Independent Clinical Social Worker (LICSW).  Mental health professionals and Mental Health Agencies worked with the legislature and health department and developed a plan to divide and classify registered counselors into a number of new categories by education, preparation, and other qualifications.  Registered Counselors were given until July 1, 2010, to qualify for one of eight new categories

If you want to know about a counselors credentials and qualifications, you need to ask.  Before you start counseling with mental health counselors, the counselors must provide the client with legally required disclosure information about their qualifications and practice methods (required by law to be furnished to clients before therapy starts).

Three of the new counselor credentials are in the category of Licensed "Associate" counselors.  Licensed Associates are counselors who have completed their masters degree in a counseling related field and are now working under supervision to get the required number of supervised counseling hours to qualify for full licensure.  These new (2009) categories include the Licensed Mental Health Counselor Associate (LMHCA), the Licensed Marriage and Family Therapist Associate (LMFTA), and the Licensed Social Work Associate--Independent Clinical (LSWA-IC).

Fully Licensed counselors generally must have a masters degree, a minimum number of years of supervised practice, pass an examination and be issued a license by the State of Washington.  Licensed counselors are most likely to be recognized by third-party payees, such as health insurance companies.

The credential, Certified Counselor, is a category for counselors who can not meet the requirements for any of the licensed associate categories.   This includes a number of very qualified and experienced counselors whose education doesn't meet current requirements.  The current applicants for certified counselor are required to: (a) Have a bachelor's degree in a counseling-related field, (b) Pass an examination, and (c) Have a written supervisory agreement.  Certified Counselors can do limited private practicing for a fee, subject to the restrictions and limitations specified in the Revised Code of Washington (RCW) 18.19.200.

The term "certification" is complicated by the fact that there are various types of certification can be awarded by the state, by a national certifying body, or by a training facility.  Certification by a training facility is the lowest of these as "certification" is too often a sales device, with the offer of certification presented to entice counselor expenditure for the training program.  Other certifications, such as National Certified Counselor (NCC) is granted by the National Board of Certified Counselors and is highly thought of in the profession--requiring a three hour examination, 5 years of experience, courses in specific areas of counseling, recommendations, etc.

Whether you are looking for counselors in the Yellow Pages under counselors, social workers, or hypnotherapists, you will find listings of counselor names followed by initials.  The initials should indicate the person's degree and types of licensure and other certifications. [To understand these different initials (which vary from state to state, see: Dictionary of Initials, Acronyms and Abbreviations Used by Counselors and Social Workers.]


 Generic Initials:  Unfortunately, a small number of counselors sometimes make add unofficial "generic" initials to their counselor credentials.  Those who lack licensure or national certifications may add initials after their names so that they don't seem so naked.  Counselors may justify or rationalize using these generic initials saying, "this is what I do," even though the initials have no official standing and may mislead the public.  Most common are MHC for mental health counselor and MFT for marriage and family therapist or CBT for cognitive behavioral therapist.  Generic initials are not permitted in counselor listings on CounselingSeattle.com as a matter of policy, but sometimes may be (misleading and unethically) listed by a counselor after his/her name on some other websites. [ Is it ethical? Professional? ]

Regardless of training and experience, people vary greatly in their natural interpersonal skills and counseling abilities.  Add the potential client's personal biases and you can understand how one person may really like a particular counselor's personality and counseling techniques while another person would dislike them.

As one example: While one counselor may lead you by facial expression and questions and never ever suggest you take any specific action (preferring to have you develop your own solutions) another counselor may focus on educating you to different perspectives and suggest specific solutions that might never have occurred to you.  Which would you prefer?

With regard to degrees, "John Doe, MA" only tells you the person has a masters degree--not the type of degree. When you make initial contact with a counselor it is wise to ask what field a degree is in.  My masters degree is in counseling.  However, the counselor's degree might be in accounting or music.  If so, as a consumer, your next question might be "So how did you get from being an accountant to being a counselor?"  The answer might tell you whether this is someone with whom you feel comfortable and feel you can trust.  Remember, your primary job as a consumer is to find a counselor/therapist that you trust and feel comfortable with.  If on your initial meeting you don't feel comfortable, don't go back--keep looking.

In the past, people look up "counselors" in the Yellow Pages of phone book.  Now people find their counselors on the Internet and give one or two counselors a call.  They chat briefly about their problem and--if they feel comfortable--make an appointment. 

On your first meeting, the counselor should provide you with a packet of client disclosure information that explains the counselor's education and training as well as other information required by state law.  This form must be signed by the client and the counselor before you can legally be charged for therapy.  (You get to keep a copy for your files.)   This is done to inform you of counselor's qualifications, fees and treatment methods and does not require you to enter into or continue treatment with that therapist, if you do not wish to do so.

[See also: What is the difference between the terms counselor, therapist, and psychotherapist?]


Question 2. Can you tell me the advantages for a counselor in Washington State to apply for licensing as a LMHC or LMFT vs. just registering as a counselor?


In the distant past, I would have recommended that, even if you were planning to apply for licensing, you would want to register as a counselor immediately, in order to qualify for employment as a counselor in Washington State.  Registration once was the minimum and first requirement to work as a counselor in Washington State.  Once you were licensed, it was not necessary to renew your registration, only to keep your licensure current.  However, under the new credentialing law of 2008, no new applications for registered counselor were  accepted after July 1, 2009.  The registered counselor credential ceased to exist after July 1, 2010.  [Expired--Abolished--Gone forever!]    Eight new credentials were created to replace the registered counselor category.  So you would probably apply for one of those categories.  (See requirements.)

I can think of several advantages of licensure.  (If readers are aware of other advantages, please let me know and I will add them to this list.

First, because licensing requires a masters degree, a specific, verified number of supervised hours of practice and passing an examination, consumers (members of the public) who are looking for counseling services may place more faith in licensed practitioners.

Second, insurance companies generally only accept licensed counselors as eligible to serve on their provider panels and receive third-party reimbursement.  (The third party is the insurance company that pays the counselor on behalf of the insured client.)

Third, (Kathryn Kemp reminds me) If you were to move to another state that requires licensure in order to practice, the license you obtained in Washington may be transferable, rather than starting all over in another state.



Question about complaints against counselors and disciplinary actionsI am trying to find out if there is a place online where I could find out what complaints have been filed for a particular social worker. Can you help? Thanks, C.
 

The Washington State Department of Health "Provider Credential Search" provides information about a health care provider’s license status, the expiration and renewal date of their credential, and lists disciplinary actions (if any) and the current status of such actions.  See: https://fortress.wa.gov/doh/providercredentialsearch/

Click on "Health care provider" and, in the form provided, search by (1.) Credential Number (if known) or (2.) Search by the individual's name.  [Of course difficulties arrive in name searches because a person might apply for licensure as Joseph P Brown or simply as Joe Brown, and a search for "Joseph" won't bring up "Joe."  Women are often licensed in their maiden name and practice in their married name--or the other way around.  Even dear old "Joe Brown" may marry after years of practice and continue to practice under "Joe Brown" while using the married name, Joe Mackrell-Brown, in all other areas of his life.


See also: 
(1)  Suggestions for choosing a counselor or therapist.
(2)  Provider Credentials Look-up System
Health Professions Quality Assurance of Washington State Health Department.
(3)  For counselors: Counseling in Washington State.

Floyd Else, MA, LMHC, NCC, MAC
(See what I mean!)
-- Initials and Acronyms Used By Counselors

     

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